Solution: System Integrations and Development of Service Solutions​

About the client:
Our client is a global clinical trial technology company with more than  10 years of experience dedicated to supporting complex studies for life-sustaining therapies. 

They have conducted  1000+ trials  for oncology, rare diseases, and CNS, supporting  80 countries.   

Their mission is to help their clients develop life-sustaining medical innovations for patients. 

The challenge:
Due to its rapid expansion, the company needed to increase its capability to develop more customized solutions for their clients and increase production for more clinical trials while guaranteeing excellent customer service and support quality. These clinical trials are research studies that test a medical, surgical, or behavioral intervention in people. These trials are the primary way that researchers determine if a new form of treatment or prevention, such as a new drug, diet, or medical device (for example, a pacemaker), is safe and effective in people. 

They are customized because each study is unique and will have its own variables and KPIs.

The challenge:
The company offers its own proprietary platform based on three systems: 

  •  eConsent a web-based command and control center 
  •  IRT:  randomization and trial supply management system 
  •  eCOA:  a tool for customized high-quality data-driven integrations and reporting. 

Novacomp has been providing a team of developers with experience in solution integration and committed to our client’s DNA of excellence and delivery. They have been developing solutions and integrations for the IRT systems and eCOA Platforms.

Their roles:

  • Provide their expertise in developing large-scale and multi-tiered web applications in C#, SQL Server, and Angular. 
  • Develop software systems that are reliable, maintainable, and efficient, with an emphasis on patient safety and integrity of clinical study data. 
  • Support the deployment of IRT systems into all environments, completing all required documentation. 
  • Identify and develop best practices, design patterns, and reusable code. 

Benefits of working with Novacomp Team: 

The customer was able to form technical teams that provide solutions for: 

  •  Development  on a low-code/no-code platform allows standardization, which makes the process more flexible and has enabled innovations to make trials quicker and easier to set up. 
  • A more flexible platform enables a  smooth digital experience for patients, making it easier for them to register the information and data required for the trial. 
  • Achieving  efficient implementation  by generating agile translation management in electronic, compliant workflows. 
  •  Guaranteeing data integrity  by providing preset and ad hoc reports that provide real-time visibility. 
  • Development of new personalized notifications. 
  • The customer was able to implement their  1st Tokyo Clinical Trial  (new Market Development). 

Proof Points: 

  • Increase in clinical trials: from 25 in 2021 to 95 in 2022.  
  • Increase in data transfer of data points by more than 30%, reducing workload.